My Oracle Support Banner

When Sending Contract For Signature With Docusign The Following Error Occurs: "This user lacks sufficient permissions to access this resource." (Doc ID 2927225.1)

Last updated on FEBRUARY 28, 2023

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.22.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.10.0 version, Procurement Contracts Generic Issues

 

ACTUAL BEHAVIOR

--------------------

When sending contract for signature with DocuSign, an error occurs even after DocuSign integration connectivity shows as complete and valid.


ERROR
-----------------------

 



STEPS TO REPRODUCE

------------------------

1) Setup the Electronic Signature Task successfully
2) Create and activate a Contract
3) Select Actions > Sign

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.