ESS Knowledge Search Batch Process job is constantly failing or the job is taking too long (Doc ID 2927673.1)

Last updated on FEBRUARY 15, 2023

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

1) Under Tools > Scheduled Processes > 'Knowledge Search Batch Process' job is consistently showing Status as 'Error'.

2) Under Tools > Scheduled Processes > 'Knowledge Search Batch Process' job is 'Running' for over 24 hrs.

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In this Document

Symptoms

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