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Duplicates Window Does Not Appear For Address Only Matching (Doc ID 2927997.1)

Last updated on FEBRUARY 24, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.22.07.0 and later
Information in this document applies to any platform.

Symptoms

When creating Account with same name in UI, duplicates window pops up.
When creating an Account with different name but with Same address as existing Account the duplicates window is not presented.

Cause

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In this Document
Symptoms
Cause
Solution


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