EICS - User Assignment Screen Returns Error
(Doc ID 2928000.1)
Last updated on FEBRUARY 20, 2023
Applies to:
Oracle Retail Enterprise Inventory Cloud Service - Version 22.1 to 23.1 [Release 22.1 to 23.1]Information in this document applies to any platform.
Symptoms
When attempting to access the User screen the following error occurs.
ERROR
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504 Gateway Time-out
504 Gateway Time-out
STEPS
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The issue can be reproduced at will with the following steps:
1. Logon to the web client
2. Select Security > Users
Error message pops up.
Due to this issue, users cannot see the list of users
Cause
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In this Document
| Symptoms |
| 504 Gateway Time-out |
| Cause |
| Solution |
| References |