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Oracle Fusion Learning Cloud: Stop Duplicate Alerts Is Not Working for Users (Doc ID 2928441.1)

Last updated on MARCH 07, 2024

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.13.22.10.0 and later
Information in this document applies to any platform.

Symptoms

Users are receiving Duplicate Email notifications even though Stop Duplicates is enabled. The user has a proper email address tied to their account and no changes were made on the Alert that should be causing duplicate alerts to be sent out.

Cause

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In this Document
Symptoms
Cause
Solution
References


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