Images In RTF DEs Are Not Consistently Visible In Custom Prints
(Doc ID 2928806.1)
Last updated on FEBRUARY 17, 2023
Applies to:
Primavera Unifier Cloud Service - Version N/A and laterPrimavera Unifier - Version 9.7 and later
Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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In a custom print that has an Rich Text Format (RTF) Data Elements (DE) to allow images in a Business Process (BP) record, when printing the custom print that has the DEs, some of the images do not print out and instead leave a white space. If the image is resized and inserted back into the BP record, the images will show next time the custom print is run. However, if f more information is added to the BP record, the issue re-occurs.
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EXPECTED BEHAVIOR
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The images should always preview on the custom print.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |