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Oracle Fusion HCM Communicate: Frequently Asked Questions (FAQ) (Doc ID 2929014.1)

Last updated on MARCH 06, 2023

Applies to:

Oracle Fusion Global Human Resources Cloud Service
Oracle Fusion HCM Communicate
Oracle Recruiting Cloud Service
Information in this document applies to any platform.


HCM Communicate provides organizations a powerful way to create, target, and track company communications sent to employees.

This document addresses frequently-asked questions concerning the configuration of Oracle HCM Communicate.

Questions and Answers

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In this Document
Questions and Answers
 1. Is HCM Communicate a licensed product?
 2. What do I need to get started with Communicate?
 3. I selected an eligibility profile for my audience but the audience breakdown is not displayed?
 4. My email was sent, but the targeted audience count is different from what I first selected when creating the campaign.
 5. How do I figure out which employees are being targeted in my selected audience? 
 6. When creating a follow-up email, what audiences can I target?
 7.How often should I schedule ESS jobs to run in production?
 8. I scheduled my emails but they never got sent out.

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