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Automatic Lead Change (Doc ID 2929109.1)

Last updated on FEBRUARY 20, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.22.10.0 and later
Information in this document applies to any platform.

Goal

I need that when filling out a survey in the "Qualification" entity and the entire survey is completed and the option to save is given, the Lead goes to a qualified status.

How to set lead status to Qualified once survey assessment is complete and saved?

Solution

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In this Document
Goal
Solution
References


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