Fusion Global HR: Change Manager Transaction Is Getting Failed with {TASKOUTCOME_ERROR}
(Doc ID 2929742.1)
Last updated on MARCH 08, 2023
Applies to:
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.22.10.0 and laterInformation in this document applies to any platform.
Symptoms
When change manager transaction is initiated by Proposed Line Manager it's getting failed with below error:
faultName: {{TASKOUTCOME_ERROR}TASKOUTCOME_ERROR} messageType: {{http://schemas.oracle.com/bpel/extension}RuntimeFaultMessage}
The Approval rule should route for approval to >> proposed new line manager >> and FYI to Regional HR
ERROR
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faultName: {{TASKOUTCOME_ERROR}TASKOUTCOME_ERROR} messageType: {{http://schemas.oracle.com/bpel/extension}RuntimeFaultMessage}
Approval rule works fine when transaction is initiated by Current Line manager or Any other HR Person.
STEPS
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The issue can be reproduced at will with the following steps:
1. My Team >. Change manager >> Initiated by Proposed Line Manager
Transaction failed with above error message.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |