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Intermittent Error: "Db Connection Pool Down" When Working In UAT Environment (Doc ID 2929819.1)

Last updated on FEBRUARY 24, 2023

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Primavera Unifier - Version 9.7 and later
Information in this document applies to any platform.

Symptoms

User is intermittently getting error message while working in UAT environment.

ERROR:
-----------------------
db connection pool down

####unifier_log 2022-12-05T14:52:54,300 #t #x<[unifier_rap_uxpcb_157_form.0]> #z<> #c DBConnection Pool Down
####unifier_log 2022-12-05T14:52:54,300 #t #x<[unifier_rap_uxpcb_157_form.0]> #z<> #c Fail to lock sys_server_lock: rap-uxcomc-209
 [root] com.skire.database.ConnectionException: Connection pool is down.

Unable to reproduce this issue as it occurs intermittently when a user is working.

Cause

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In this Document
Symptoms
Cause
Solution
References


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