Asset Inquire Does Not Show Assets That Do Show In Recent Additions (Doc ID 2929849.1)

Last updated on MARCH 01, 2023

Applies to:

Symptoms

On : 11.13.22.10.0 version, Setup and Configuration

ACTUAL BEHAVIOR
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When searching for certain Assets they do not show on the Inquire Asset but they do show under recent additions. This behavior is reported for certain specific assets. The customer has created custom Fix Asset Roles.


EXPECTED BEHAVIOR
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The asset should show under Inquire Asset as it is listed under recent additions

STEPS
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The issue can be reproduced at will with the following steps:
1. Asset Inquire
Asset Book : UK CORP BOOK ABC
Asset Number : 100

No results are shown

2. Same screen Recent Additions
Asset Book  UK CORP BOOK ABC
Date Dec-22
Asset Number 100


The asset shows
This is the same behavior for the assets ranging from 100 to 109


Business Specific Setup

Have two data security rules:
1) Filter values starting with GB - attached to no role
2) Filter values starting with UK - attached to UK Custom Fix Assets role

The UK Custom FA Role  is linked only to the  UK Data Security Rule

Cause

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