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Error: "ORA-20001: XLA-870557: A system error occurred. Contact your help desk" When Running Calculate Depreciation (Doc ID 2930057.1)

Last updated on FEBRUARY 22, 2023

Applies to:

Oracle Fusion Assets Cloud Service - Version 11.13.22.10.0 and later
Information in this document applies to any platform.

Symptoms

When users are running the Calculate Depreciation program, the following error is occurring:


faxecf: There is an error calling function:: FADEVENT
faxecf: There is an error calling function:: FADEPR

ORA-20001: XLA-870557: A system error occurred. Contact your help desk. Details: A system error has occurred in the program xla_events_pkg.create_bulk_events, Unable to create transaction entities. There exists at least one duplicate transaction entity. Check entity_id: 12345678.
Action: Contact Oracle Support for assistance.

Changes

 No changes.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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