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¿Cómo cambiar el recurso seleccionado en la actividad masiva? (Doc ID 2930214.1)

Last updated on MARCH 03, 2023

Applies to:

Oracle Fusion Cloud Field Service - Version 20.B.00 and later
Information in this document applies to any platform.

Goal

Let's say that an user created a mass internal activity for a group of resources (for example 'Florida') of which he/she is the Supervisor and only has visibility to this group in the Resource Tree. Then the user noticed that someone changed the resource initially selected in the activity from 'Florida' to the highest element in the Resource Tree (for example 'Sunrise Cable'). Now the field is grayed out and the user is unable to set it back to 'Florida'.

Un usuario creó una actividad interna masiva para un grupo de recursos (por ejemplo 'Florida'), del cual es el supervisor ​y solo tiene visibilidad para ese grupo en el Árbol de Recursos. Se dio cuenta de que alguien había cambiado el recurso que había seleccionado en la actividad de 'Florida' a el elemento mas alto en el Arbol de Recursos (por ejemplo 'Sunrise Cable'). Ahora el campo está atenuado y no puede volver a configurarlo como 'Florida'.

Solution

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