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PRC:POZ: UNABLE TO CREATE/UPDATE AN APPROVAL RULE USING THE REQUESTED BY ATTRIBUTE (Doc ID 2930366.1)

Last updated on FEBRUARY 23, 2023

Applies to:

Oracle Fusion Supplier Model Cloud Service - Version 11.13.22.10.0 to 11.13.23.01.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.13.22.10.0 version, Approvals and Notifications

When attempting to update Manage Internal Supplier Profile Change Approvals (Supplier Approval rules) through FSM, the system was not responding and,
the following error occurs.

ERROR
-----------------------
A connection to the server has failed (status=503)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Setup & Maintenance
2. Setup: Procurement > Approval Management
3. Task - Manage Internal Supplier Profile Change Approvals
4. Select the Parallel Approval First Responder Wins participants & Click on Edit Rules
5. Select Rule Name
6. Select condition & Click on Edit
7. Even while creating a new rule, if we select the attribute as Requested By then the server is not responding and the error pops up.


Cause

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In this Document
Symptoms
Cause
Solution
References


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