Error While Creating Debit Memo Reversal for Receipt (Doc ID 2930393.1)

Last updated on MARCH 06, 2023

Applies to:

Symptoms

User is getting error when performing below steps while creating debit memo reversal for receipt:

1. Navigate to Accounts Receivable work area (Navigator=> Receivables=> Accounts Receivable)
2. Click Manage Receipts task, and search and select the problematic receipt
3. Click Actions=> Reverse
4. Enter Dates, Category and reason
5. Select 'Debit Memo Reversal' check box
6. Select a transaction type
7. Distribution account should default from 'Transaction Type' setup
8. Click Reverse
9. Click Save

Error Message - ORA-01403: no data found ORA-06512: at "FUSION.ARP_REVERSE_RECEIPT", line 2206 ORA-06512: at "FUSION.ARP_REVERSE_RECEIPT", line 1763 ORA-06512: at "FUSION.ARP_REVERSE_RECEIPT", line 2402 ORA-06512: at line 1

Cause

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