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Messages are failing with error "NO_ASSIGNED_ACTIVE_USER" (Doc ID 2930690.1)

Last updated on MARCH 03, 2023

Applies to:

Oracle Fusion Cloud Field Service - Version 19.D.00 and later
Information in this document applies to any platform.

Symptoms

 I have a Set_property Message Step that is configured to unschedule the activity assigned to a field resource at the end of the day, if it does not get completed the day it is scheduled for. Some messages have failed with error "NO_ASSIGNED_ACTIVE_USER".

 

Cause

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