SOCS Popups A Message Saying That The Transaction Is Locked By The Same User (Doc ID 2931559.1)

Last updated on FEBRUARY 28, 2023

Applies to:

Symptoms

SOCS (Oracle Retail Store Operations Cloud Service) popups a message saying that the transaction is locked by the same user that just create a transaction - e.g. Transfer requests.

ERROR
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The activity lock was not granted because it is held by user {0}.'

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a transfer request
2. Add an item
3. Confirm request
4. Open the request:
5. A message is displayed saying that the same user that just create the request is looking the request

Changes

Cause

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