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Fusion Global HR: JBO-27122 SQL Error During Statement Preparation While Opening Document of Records For Any Employee (Doc ID 2931920.1)

Last updated on MARCH 13, 2023

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.22.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.10.0 version, Global Human Resources

ACTUAL BEHAVIOR
---------------
When Document of Records quick action is clicked, a blank page is displayed and some times JBO-27122 SQL error during statement preparation error message is shown

EXPECTED BEHAVIOR
-----------------------
Document of Records page should open without any issues

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as any user go to Me>Document of Records quick action, a blank page is displayed
2. Login as HR and go to My Client Groups>Document of Records>Search for Employee>JBO-27122 SQL error during statement preparation error message is shown

Cause

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In this Document
Symptoms
Cause
Solution
References


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