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Daas/Social Data Enrichment Is Not Working for Accounts/Contacts (Doc ID 2931977.1)

Last updated on MARCH 01, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.22.04.0 and later
Oracle Customer Data Management Cloud Service - Version 11.13.22.04.0 and later
Information in this document applies to any platform.

Symptoms

While trying to enrich an account, getting the below error.

Your request cannot be processed by Oracle Social Data and Insight cloud service. Your helpdesk was notified.
An application error occurred. See the incident log for more information.

Cause

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In this Document
Symptoms
Cause
Solution

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