Business Process Permissions Cannot Be Updated Or Saved Consistently, Permissions Windows Do Not Match (Doc ID 2932130.1)

Last updated on MARCH 02, 2023

Applies to:

Symptoms

In a Business Process log, when attempting to edit Permissions to add or remove permissions and save those changes, there is no visual indication that any change was made. 

Example: Add "Edit Data" to the "View" permission for a user > Click Save.  There is no "Saved" message or any other visual confirmation of the change. Click "x" to close the permissions window, check the permissions for the same user that was being edited and it may not display those permissions depending on the changes made. In this example it only displays "View" permission and does not display the "Edit Data" permission checkbox as checked.

Close the Permissions window again, in the right pane click Permissions tab and "Edit Data" and "View" are displayed. So these permissions do not display the same data.


EXPECTED BEHAVIOR
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Business Process log Permissions should be the same when viewing them through Actions > Permissions, or Viewing the Permissions tab in the right pane for the same user.


STEPS
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The issue can be reproduced at will with the following steps:

1. Log into the Unifier environment as User 1.
2. Navigate to the Project/Shell > User Mode > Upper Node > Business Process 1 > Actions > Permissions.
3. Find "User 1" > Note that "All", "Modify Permissions", "Edit Data" are all unchecked and only "View" is checked.
4. Click on "Edit Data" to add this permission and click "Save".
5. There is no visual confirmation that the change was saved.
6. Click the "x" to close the Permissions window.
7. Click Actions > Permissions... > Find "User 1" and note that only "View" permissions is selected. So based on this it seems the change was not saved.
8. Close the Permissions window.
9. With the Base Record selected, click the "Permissions" tab in the right pane, Select "User 1", note that both "Edit Data" and "View" permissions are checked.
10. So it appears that the original change was made, but the two ways of viewing what permissions the user has do not match.

Changes

Cause

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