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AFCS SSO SAML Login issue (Doc ID 2932141.1)

Last updated on MARCH 07, 2023

Applies to:

Oracle Financial Services Accounting Foundation Cloud Service - Version 22.2.1 and later
Information in this document applies to any platform.

Symptoms

Not able to login AFCS application
The error shown is 'There is a problem with your account, please contact support'

SSO is working good.


Steps followed:
  a. Created Identity Provider for Domain
  i. Entered Metadata Manually
  ii. Provided URI info
  iii. SSO service URL
  iv. Uploaded the Certificate
  1. Enabled global logout
  v. Identity provider logout request URL
  1. https://xxxxxxxxxxxxx/logout.html
  vi. Logout binding
  1. Redirect
2. Test connection - Tested the Connection and it failed
  a. SSO Login seems to be working
  b. After Entering SSO credentials Oracle Login is giving Error

3. Updated IdP policy and added App (just to move ahead and check further)

Changes

 NA

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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