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Not Able To View And Close Contract Covered Asset When Contract Covered Assets Are More Than 500 Per Line (Doc ID 2932493.1)

Last updated on MARCH 10, 2023

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Authoring

When trying to re-close Service Contract Covered Asset with the correct Credit Method, the application user interface (UI) allows users to close the lines, however with lines having 500+ covered assets the application does not allow the viewing of the covered assets after the 500th. This behavior does not allow the user to re-close all of the covered assets records.

The application is expected to allow the viewing and closing of lines having 500+ covered assets

The issue can be reproduced at will with the following steps:
1. Navigate to a Service Contract > Search and open the Contract

2. Open the Lines > Open the Covered Assets

3. Select Actions and Close

4. Observe only 500 lines on User Interface (UI) viewable and able to be closed


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