My Oracle Support Banner

FA: SCM: OM: Unable To View Additional Information In The Sales Order Approval Notification (Doc ID 2933063.1)

Last updated on MARCH 07, 2023

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.23.01.0 and later
Information in this document applies to any platform.

Goal

From the approver notification, When clicked on 'View Order Details' hyperlink - Unable to view the additional information that was entered on the order header. Below is the navigation

  1. Create & Submit SO
  2. SO goes for approval
  3. Login as approver, Open the approval notification
  4. Click on "View Order Details"
  5. SO screen opens, But there is no button available to view header level additional information
     

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.