Multiple And Fast Scans With Auto Print Item In SOCS Returns An Error (Doc ID 2933189.1)

Last updated on MARCH 06, 2023

Applies to:

Symptoms

Multiple and fast scans with Auto Print item in SOCS returns an error

ERROR
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"A severe system error has occurred. Please contact system administrator. "

Steps to reproduce:

1. In SOCS go to Auto Print Item and select a printer and the format to print item labels.
2. Do 3 scans very fast and the system returns an error and the two first scans have the sign of failing and success.

    Note: For simulate this scenario a scanner with data wedge configured is needed, otherwise it will be difficult to do the 3 scans very fast.

Cause

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