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Multiple And Fast Scans With Auto Print Item In SOCS Returns An Error (Doc ID 2933189.1)

Last updated on MARCH 06, 2023

Applies to:

Oracle Retail Store Operations Cloud Service - Version 22.1 and later
Information in this document applies to any platform.


Multiple and fast scans with Auto Print item in SOCS returns an error

"A severe system error has occurred. Please contact system administrator. "

Steps to reproduce:

1. In SOCS go to Auto Print Item and select a printer and the format to print item labels.
2. Do 3 scans very fast and the system returns an error and the two first scans have the sign of failing and success.

    Note: For simulate this scenario a scanner with data wedge configured is needed, otherwise it will be difficult to do the 3 scans very fast.


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