Business Object Email Trigger Sends With Incorrect Content-type Header
(Doc ID 2933233.1)
Last updated on MARCH 09, 2023
Applies to:Visual Builder Studio - Version 23.04.0 and later
Information in this document applies to any platform.
Business Object Email Trigger sends with incorrect Content-type header.
When using an email trigger on a Visual Builder Cloud Service (VBCS) Business Object, the email is being sent in HTML format with "Content-type" set to "text/plain" instead of "text/html" causing the rendering of the email to show the raw HTML tags.
"Content-type" is expected to be "text/html"
The issue can be reproduced at will with the following steps:
1. Create a new application with a Web Application
2. Create a new Business Object inside the Web Application
3. Add a Before Insert Object Trigger to the Business Object that always executes a "Send eMail Notification" action. Add some formatting (i.e. a bold word) in the email template text
4. Create a new record for the Business Object from its "Data" tab
5. Check the received email
The issue occurs only in VBCS Gen2, not Gen1.
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