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PO Receipt - Failed Messages In Mps_staged_message (Doc ID 2933265.1)

Last updated on MARCH 07, 2023

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

When attempting to receive the PO at the warehouse (i.e from WMS) , it is flowing into SIOCS and failing with the below error in MPS_STAGED_MESSAGE table.

ERROR
-----------------------
oracle.retail.sim.common.core.SimServerException: Error processing message! [Inbound: true, MessageType: ReceiptCre, BusinessId: R_P_25039_]
at oracle.retail.sim.service.mps.BaseSimMessageServiceHandler.buildException(Unknown Source)
at oracle.retail.sim.service.mps.SimMessageProcessHandler.handleOperation(Unknown Source)
at oracle.retail.sim.service.mps.SimMessageProcessHandler.handleOperation(Unknown Source)
at oracle.retail.sim.service.core.BaseServiceHandler.execute(Unknown Source)
at oracle.retail.sim.service.mps.MpsServiceImpl.processStagedMessage(Unknown Source)
at oracle.retail.sim.service.mps.MpsServiceImpl.processStagedMessage(Unknown Source)
…..
…..
at weblogic.work.PartitionUtility.runWorkUnderContext(PartitionUtility.java:41)
at weblogic.work.SelfTuningWorkManagerImpl.runWorkUnderContext(SelfTuningWorkManagerImpl.java:655)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:420)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:360)
Caused by: java.lang.NullPointerException
at oracle.retail.sim.server.integration.consumer.receiving.ReceiptCreateConsumer.validateReceipt(Unknown Source)
at oracle.retail.sim.server.integration.consumer.receiving.ReceiptCreateConsumer.handleMessage(Unknown Source)
at oracle.retail.sim.server.integration.consumer.receiving.ReceiptCreateConsumer.handleMessage(Unknown Source)
at oracle.retail.sim.server.integration.consumer.SimMessageConsumerProviderImpl.consume(Unknown Source)
... 62 more

Cause

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In this Document
Symptoms
Cause
Solution
References


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