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Error <Access Denied> while trying to access OIC (LACLS_CO_SOLUTION) integration from ERP system (Doc ID 2933496.1)

Last updated on MARCH 08, 2023

Applies to:

Latin America Cloud Local Solution (LACLS) - Version 11 and later
Information in this document applies to any platform.

Symptoms

When trying to access the OIC application from the ERP it generates an error: access denied.

When entering ERP - right click -Inspect and go to the LACLS - Magnetic Media option, in the console you can see the error 403

And When entering the OIC in the integrations the error that is evidenced is: No response received within response time out windows. Connectivity Agent may not be running (see attached document)

Cause

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In this Document
Symptoms
Cause
Solution


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