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Filter On Active Date On Ticket List Screen Is Not Working (Doc ID 2933510.1)

Last updated on MARCH 08, 2023

Applies to:

Oracle Retail Store Operations Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

On : 22.1, Operations & Maintenance

ACTUAL BEHAVIOR
---------------
The Filter "active date" on the ticket List screen is not working on the active date column but appears to be using the print date.
 

EXPECTED BEHAVIOR
-----------------------
active date filter should use the active date

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Ticket screen
2. Search by active date

Cause

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In this Document
Symptoms
Cause
Solution
References


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