In A Non-Production Environment: "Error Code: [Random Generated String] an Unexpected Error Has Occurred, and the System Cannot Process Your Request" When Trying to Create Record
(Doc ID 2933747.1)
Last updated on JUNE 20, 2023
Applies to:Primavera Unifier Cloud Service - Version 9.9.7 to 22.12 [Release 9.9 to 22.12]
Primavera Unifier - Version 9.7 to 22.12 [Release 9.7 to 22.12]
Information in this document applies to any platform.
In any non-production Unifier environment where the Design, Configuration and/or Setup of a Business Process has been modified; when attempting to create a Business Process record in certain projects the following error occurs:
"Error Code: [Random Generated String] An unexpected error has occurred, and the system cannot process your request. Contact your System Administrator referencing this error code [Random Generated String].
The issue can be reproduced at will with the following steps:
- Attempt to create a Business Process record in the Project in question.
- Observe the unique error.
- Click Admin mode.
- Navigate to the Business Process 'Setup' and attempt to open the Workflow that is being used.
- Observe the alert message that the workflow schema tied to the workflow setup has been deleted in uDesigner.
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