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Error Message In Quota (Doc ID 2933925.1)

Last updated on MARCH 09, 2023

Applies to:

Oracle Fusion Cloud Field Service - Version 23.A.00 to 23.A.05
Information in this document applies to any platform.


On : 23.A version, Quota

I have the error message: "No data. Please change dates or category or time slot and try again." when I'm trying to see the quota in OFSC.

"No data. Please change dates or category or time slot and try again"

The issue can be reproduced with the following steps:

- Created bucket as area with tech;
- created 3 new work skills;
- create 3 new work skill conditions based on new work skills;
- create new capacity category based on new work skills + time slots;
- assigned new capacity category to capacity area + time slots;
- create 3 new activities for new capacity categories;

1. Quota > check that Quota by day/slots/categories screens shows correctly

2. Go to Configuration > Capacity categories > Deactivate first created capacity category.

3. Quota > check Quota by day/slots/categories screens

Due to this issue, users cannot manage the quota for affected buckets


The issue is permanently resolved by upgrading to Service Update 5 for 23A.



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