After Changing The Resource Information, Resource Role On The Manage Users Page, It Always Comes Up With The Original Role. (Doc ID 2934636.1)

Last updated on MARCH 13, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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After changing the Resource Information, Resource Role on the Manage Users page, it always comes up with the original role.

EXPECTED BEHAVIOR
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Expecting the new role to appear in the Resource Information, Resource Role on the Manage Users page

STEPS
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The issue can be reproduced at will with the following steps:
1. Sign-on to application
2. Navigate to Setup and Maintenance > Manage Users || Navigate to My Team > Users and Roles
3. Search and edit user
4. Change the Resource Information, Resource Role
5. Click the Save and Close button
6. Edit the user again; the original role is still appearing

Changes

Cause

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