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Mobile Approvals using the "Approve" link in the email is failing on some email clients. [Validation of the token has failed.] (Doc ID 2934725.1)

Last updated on MARCH 05, 2024

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 23 A Patch 1 and later
Information in this document applies to any platform.

Symptoms

When using the "Approve" link in the Default Approval Notification to approve a quote, it is failing.

Error message:

[An error has occurred while trying to process your Request. No changes have been saved. Details of the error are: Validation of the token has failed.]

Changes

Reproduced on Version 23A.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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