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FAQ: Scheduler Enabling and Disabing for Schedule (Doc ID 2934888.1)

Last updated on APRIL 09, 2024

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 22.1 and later
Information in this document applies to any platform.

Purpose

 This article addresses a few questions on Scheduler enabling and disabling.

Questions and Answers

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In this Document
Purpose
Questions and Answers
 The scheduler does not work in POM - jobs scheduled to run every 15 or 30 minutes do not run. You see the message "Scheduler is disabled for schedule: MERCH" in the Scheduler Administration screen. Please help to enable the scheduler and explain why it is disabled. The same issue happens ad-hoc scheduled jobs just got "stuck" at some point during the day and stopped running regularly.
 
Do the users have access to enable/disable the schedule? Or can it only be done by Oracle Cloud Operations?


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