My Oracle Support Banner

Calendar Time View Freezing (Doc ID 2935816.1)

Last updated on APRIL 04, 2023

Applies to:

Oracle Fusion Cloud Field Service - Version 23.A.03 and later
Information in this document applies to any platform.

Symptoms

On : 23.A.03 version, Dispatch Console

Calendar Freezing OFSC

ACTUAL BEHAVIOR
---------------
In Latest version of OFSC 23A Service Update 3 (23.2.3.0.6). when pulling down the calendar in grid time view and choosing a date in the future OFSC freezes and you have to refresh the whole page.

EXPECTED BEHAVIOR
-----------------------
Calendar should not freeze when selecting a date.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Menu> Dispatch Console
2. click time view and select a future date
3. Click somewhere else but application freezes

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the application as designed without logging out.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.