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Why an Agent can see other Agent's SR in My Open HR Requests (Doc ID 2936047.1)

Last updated on APRIL 15, 2023

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.22.10.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.22.10.0 version, Help Desk

Issues with My Open HR Help Desk Requests

When we are logging in as one Agent we are able to see Service Requests for all other agents as well
 

Solution

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In this Document
Goal
Solution


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