Unifier E-mail Notifications Aren't Received Externally
(Doc ID 2936126.1)
Last updated on MAY 18, 2023
Applies to:
Primavera Unifier Cloud Service - Version 22.11 to 23.2 [Release 22.11 to 23.2]Primavera Unifier Cloud Service - Version 21.12.12.0 to 21.12.3.0 [Release 21.12]
Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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While having the proper e-mail preferences setup, users are receiving notifications in uMail, but not receiving task notification e-mails in their external e-mail client, e.g., Outlook.
EXPECTED BEHAVIOR
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Users should receive e-mails in both their external e-mail client and uMail.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |