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504 Error While Accepting A Task In Unifier (Doc ID 2936979.1)

Last updated on APRIL 24, 2023

Applies to:

Primavera Unifier Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

Symptoms

While a User is trying to accept a Task, the screen keeps on loading and then throws an Error:

Alert
504 Error


The issue can be reproduced at will with the following steps:

  1. Log into Unifier
  2. Navigate to affected Project > Task Manager > Tasks
  3. Accept a Task
  4. Notice the screens loads for a while and then generates the error

Cause

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In this Document
Symptoms
Cause
Solution
References


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