Cannot Upload Negative Value Non Merchandise Invoice
(Doc ID 2937213.1)
Last updated on MARCH 24, 2023
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version 19.3 and laterInformation in this document applies to any platform.
Symptoms
When uploading non merch invoices via invoice induction, negative values are not being accepted.
Below error is being displayed.
Error:
Invalid total cost
Steps To Recreate:
1. Navigate to Data Loading -> download Template.
2. Select "Non Merchandise Invoice" in template type.
3. Select "Non-Merchandising Invoice - Tax" in template.
4. Click Download.
5. Fill in the ODS file making sure that the Total Cost on the header is negative. See attached example.
6. Save the file.
7. Navigate to Data Loading -> Upload Template.
8. Select "Non Merchandise Invoice" in template type.
9. Select "Non-Merchandising Invoice - Tax" in template.
10. upload the file saved in step 6.
11. Notice the error about invalid total cost.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |