My Oracle Support Banner

Not Able To View Cart In The Sales Catalog Page (Doc ID 2937282.1)

Last updated on MARCH 30, 2023

Applies to:

Oracle Fusion Digital Experience for Communications - Care Experience - Version 11.13.23.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.01.0 version, Contact Center

ACTUAL BEHAVIOR
---------------
In the Sales Catalog page after adding an offer to the cart and select the view cart button, the view cart page is blank.

EXPECTED BEHAVIOR
-----------------------
Expect that the shopping cart page will display correctly.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to sales Catalog
2. Add an offer to the cart
3. View cart. Shows blank page.



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.