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Receipt Cre Message Stuck With Error : "No Viable Virtual Warehouses Were Returned" (Doc ID 2937461.1)

Last updated on MARCH 27, 2023

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

ERROR
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Prod -Receipt Cre message stuck with Error : "No viable virtual warehouses were returned"


STEPS
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The issue can be reproduced at will with the following steps:
1.Created Order, shipped and received the order for a store
2. Try to do positive adjustment for a Warehouse and for the same item, it will be done without any error.
3. Try to perform negative adjustment for the warehouse and notice the error: : "No viable virtual warehouses were returned"



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot do negative adjustment for a warehouse

Cause

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In this Document
Symptoms
Cause
Solution
References


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