Error When Using Import Management For A Custom Object
(Doc ID 2938206.1)
Last updated on APRIL 15, 2023
Applies to:Oracle Fusion CX Sales Cloud Service - Version 11.13.23.01.0 and later
Information in this document applies to any platform.
The user created a custom object and used the Import Management to import records into it. This generated two email notifications: One successful and One with error message below.
Note that the records were successfully imported.
Your machine learning model Import-Estimation1 has finished processing.
The process was not completed successfully as describe here:
oracle.jbo.JboException: JBO-29000: Unexpected exception caught: java.sql.SQLException, msg=ORA-12801: error signaled in parallel query server P000, instance epxa25-k9jmk2:us2dehc2 (2) ORA-01476: divisor is equal to zero
Please adjust your Sales Machine Learning Model and resubmit for processing.
The issue can be reproduced at will with the following steps:
1. Navigate to Import Management
2. Create Import Activity for custom object
3. Schedule Import
4. Import is successful, but generates two email notifications: One successful and One with error message
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