OCI: VMBM - DB System Patching (GI) Failing With DCS-10001:Internal error encountered: Failed to run RootCrs -prepatch
(Doc ID 2938272.1)
Last updated on MARCH 29, 2023
Applies to:
Oracle Cloud Infrastructure - Database Service - Version N/A and laterLinux x86-64 on Oracle Public Cloud
Symptoms
Job details
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ID: xxxxx-xxxxx-xxxxx-xxxxxx
Description: Server Patching
Status: Failure
Created: March 16, 2023 5:43:10 AM EDT
Progress: 49%
Message: DCS-10001:Internal error encountered: Failed to run RootCrs -prepatch.
Cause: This is an internal error.
Action: Contact Oracle Support Services for assistance.
----------------------------------------------------------------
ID: xxxxx-xxxxx-xxxxx-xxxxxx
Description: Server Patching
Status: Failure
Created: March 16, 2023 5:43:10 AM EDT
Progress: 49%
Message: DCS-10001:Internal error encountered: Failed to run RootCrs -prepatch.
Cause: This is an internal error.
Action: Contact Oracle Support Services for assistance.
In dcs-agent.log
CLSRSC-180: An error occurred while executing the command 'pstree -sp 7998 |'
Cause
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In this Document
Symptoms |
Cause |
Solution |