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ReSA - Customer Data Not Being Stored and Displayed to User (Doc ID 2938999.1)

Last updated on MARCH 31, 2023

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

Customer reports that special sales and bill payment transactions are populating correctly in TCUST but in ReSA only saving Customer ID and Type ID. The remaining fields are not updated with customer data.

Cause

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In this Document
Symptoms
Cause
Solution


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