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Eloqua: Insight: "Sender Email Address" and "Sender Username" attributes do not return results when added to a report (Doc ID 2939400.1)

Last updated on AUGUST 18, 2023

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 to 10 [Release 10]
Information in this document applies to any platform.

Symptoms

When using the Email Send subject area and adding the attributes "Sender Email Address" or "Sender Username" to a report, no results are returned for these metrics.

When using the API call: https://secure.p0x.eloqua.com/api/REST/2.0/assets/email/{id} these details are returned.

Every email has a Sender Email Address. Why are these details not available in the Insight report?

Cause

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In this Document
Symptoms
Cause
Solution
References


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