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Random SSLHandshake Error : No Trusted Certificate Found Although Certificate is Present (Doc ID 2939989.1)

Last updated on SEPTEMBER 04, 2024

Applies to:

Oracle Retail Xstore Office Cloud Service - Version 19.0 and later
Information in this document applies to any platform.

Symptoms

In Xstore 19.0.2:

SSLHandshake error : No trusted certificate found is being seen randomly occurring in stores.

Users are experiencing SSLHandshake error at a handful of locations throughout the chain. It looks to also be related to Invalid Tokens in IDCS and causes issue with Xcenter activity (polling, replication and deployment).

Errors:

Expected: Application should maintain communication to integrated endpoints.

Actual: Communication issues cause slowness and failures when communicating with Xcenter and IDCS endpoints.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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