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Contracts Microsoft Word Add-In Not Working As Expected (Doc ID 2941289.1)

Last updated on APRIL 10, 2023

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.23.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.01.0 version, Setup and Maintenance


Try to Sign in to Word contracts add-in or open any contract using add-in throws an error message

ERROR
-----------------------

"Internal error occurred. Contact your system administrator"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Try to open a contract in add-in
2. Try to sign in
3. Get an error

Cause

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In this Document
Symptoms
Cause
Solution
References


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