OCI Identity Cloud Service (IDCS) - Error: 'There is a problem with your account. Please contact Support' Displayed while Trying to Logout when SSO is Implemented between IDCS and APEX (Doc ID 2941478.1)

Last updated on APRIL 16, 2023

Applies to:

Identity Cloud Service (IDCS) - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

Oracle APEX (Application Express) is integrated with IDCS for SSO (Single Sign On). When you click on Logout button on APEX page, below error is displayed:

Cause

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In this Document

Symptoms

Cause

Solution

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OCI Identity Cloud Service (IDCS) - Error: 'There is a problem with your account. Please contact Support' Displayed while Trying to Logout when SSO is Implemented between IDCS and APEX (Doc ID 2941478.1)

Applies to:

Symptoms

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!