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Failed Precheck VM Cluster For OS Update Due to authkey (Doc ID 2941981.1)

Last updated on APRIL 29, 2024

Applies to:

Gen 2 Exadata Cloud at Customer - Version N/A and later
Information in this document applies to any platform.

Symptoms

Apply VM cluster DomU OS update with action PRECHECK operation failed due to AuthKey

Fail with the error as 


"originalException":"VM precheck exception detected."
"originalExceptionRootcauseMessage":NULL
"errorCode":NULL
"errorMessage":"VM precheck exception detected."
"resourceType":"EXA_CC"
"ecraError":NULL
"errorResponse":{13 items
"errorDetails":{15 items
"errorMessage":"VM precheck exception detected."
"renderableErrorMessage":"VM precheck exception detected."
"renderableErrorCode":"0x03040001"
"errorType":"0x03040001"
"cause":NULL
"action":NULL
"actionType":"PAGE_ONCALL"
"healingOperation":NULL
"retryOperation":false
"retryWithNewIdempotencyToken":NULL
"retryWithDelay":NULL
"retryCount":NULL
"wfTask":"InfraPatchService"
"wfUuid":NULL
"ecraError":NULL
}
"errorDetailsList":NULL
"errorType":NULL
"autofail":false
"cause":NULL
"action":NULL
"retryOperation":false
"retryWithNewIdempotencyToken":false
"retryWithSameIdempotencyToken":false
"retryWithDifferentIdempotencyToken":false
"pageOnCall":true
"exceptionFiling":false
"undoAndRetryWFTask":false
}
"metricErrorMessage":"Autofailed.PAGE_ONCALL AWAIT_PATCH_ACTION.VM precheck exception detected."
"autoFailureType":"PAGE_ONCALL"

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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