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POM Job Failure After Applying 19.0.013.13 (Doc ID 2942244.1)

Last updated on APRIL 20, 2023

Applies to:

Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service - Version 19.0 and later
Oracle Retail Demand Forecasting Cloud Service - Version 19.0 and later
Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version 19.0 and later
Oracle Retail Predictive Application Server Cloud Edition - Version 19.0 and later
Information in this document applies to any platform.

Goal

Customer reported that after applying 19.0.013.13, POM jobs are failing:

Tried running the dashboard rebuild job with the below STANDARD parameters passed as part of API call and this is how it is run in all environments.


Job Initiation API Call Issued to POM:Content-Type: application/json { "cycleName": "Adhoc", "flowName": "Adhoc", "processName": "APIPFSL_ADHOC_PROCESS", "requestParameters": "callerId=NONPROD|RQ001D,correlationId=Adhoc|tjx_dashboard_rebuild,jobParams.APIPFSL_ADHOC_JOB=#SysOpt.apfName tjx_dashboard_rebuild #SysOpt.logLevel 20220802" }



Job Admin call failed : {"message":"com.ibm.jbatch.container.exception.BatchContainerServiceException: java.lang.ClassCastException: com.oracle.retail.bdi.batch.job.definition.JobDefinitionServiceBean_h9hjqi_JobDefinitionServiceImpl cannot be cast to com.oracle.retail.bdi.batch.job.definition.JobDefinitionService","stackTrace":"javax.batch.operations.JobStartException: com.ibm.jbatch.container.exception.BatchContainerServiceException: java.lang.ClassCastException: com.oracle.retail.bdi.batch.job.definition.JobDefinitionServiceBean_h9hjqi_JobDefinitionServiceImpl cannot be cast to com.oracle.retail.bdi.batch.job.definition.JobDefinitionService\n\tat com.ibm.jbatch.container.api.impl.JobOperatorImpl.start(JobOperatorImpl.java:92)\n\tat com.oracle.retail.bdi.batch.job.operator.JobOperatorServiceBean.startJob(JobOperatorServiceBean.java:234)\n\tat sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)\n\tat sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\n\tat java.lang.reflect.Method.invoke(Method.java:498)\n\tat com.bea.core.repackaged.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:344)\n\tat com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:198)\n\tat com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocatio
 

Solution

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