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FA: SCM: OM: Order Management Integration - OIC - Defining External Fulfillment Integration - Immediate response with Delayed Response (Doc ID 2942277.1)

Last updated on APRIL 14, 2023

Applies to:

Oracle Fusion Order Management Cloud Service - Version and later
Information in this document applies to any platform.


This note describes the steps required when using Oracle Integration Cloud (OIC) to Simulate external Fulfillment of an Order. This Integration will return an immediate response followed by a delayed response, this allows the integration to update the fulfillment line. The fulfillmentrequest and fulfillmentresponse Web Services will be used when defining the integration, which is designed to:

    Be triggered as an Asynch Service.
    Map data received to the Callback response.
    Return this data to the calling application through the immediate callback Response.
    A Wait Step will be invoked to allow the immediate response to complete.
    Map data received to the Delayed response, including amending acceptance date.
    Return this data to the calling application through the delayed callback response.

In this instance the line status will be set to - AWAIT_SHIP - by the immediate response.
The service may be invoked from a custom order orchestration process to simulate invoking a web service at an external fulfillment application. Setting the line status to - AWAIT_SHIP - will change the order fulfillment line status.

NOTE: The integration should be invoked from a task that includes a WAIT step.

NOTE: Please review the Customer Connect session describing - Using Custom Tasks in Order Management Orchestration.


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